OneCall e-Wallet provides services such as purchase of Tunetalk plan, bill payments, payment remittance via your smartphone, anywhere and anytime within Malaysia
Call Onecall customer service and we will assist further
You can check your OneCall e-Wallet balance by using the OneCall application
Minimum RM 5, maximum no limit however each transaction limit to RM 1500
There are 3 payment options available on OneCALL:
Yes, you are able to check the transaction history by using the OneCall apps and click on the “History” option.
Follow the steps below to add money using online banking:
Yes can transfer money from wallet to bank account, there is minumum cash out of RM 200, with no maximum cash out.
Need to call Customer Careline to remove the device ID and for customer to register for new device.
There are two ways to reset your password
Both options will prompt you to enter the 6-digit verification code that will be sent to your phone. There may be additional verification questions required before you are allowed to reset your password. Once you have successfully verified yourself, you can then reset your password.
Yes, in the event that you want to change your transaction PIN, please follow the steps below.
You can be sure that your OneCALL wallet is secure and that no one except you has access to it because of the following reasons:
The OneCALL support team will be with you to answer any security concerns that you have. Just submit a request and we will be right with you.
Rest assured that without your 6 digit transaction PIN, no one will be able to use your OneCALL wallet. To safeguard your account, we’d recommend that you take the following steps:
Call OneCALL customer service and we will assist customer to unlock the application
If customer enter wrong login ID or Wrong 6 digit PIN.